Community has been my obsession ever since I launched my first online forum for Tony Hawk’s Proskater 4 out of my middle school bedroom.
Pro tip: don’t hire a middle schooler to moderate your community. We let all sorts of tomfoolery happen.
Now, a slightly more mature adult, I spend every day studying, pondering, and teaching community.
Over the past 15 years, I built communities to tens of thousands of members, grew a conference to 5,000 attendees, sold my business, trained hundreds of organizations in community strategy, and published my first book, The Business of Belonging.
My team at CMX, the business I cofounded nine years ago, helped establish and standardize the community industry as we know it today.
This newsletter is where I synthesize my perspectives and experience in community on an ongoing basis.
My goal in each post is to leave with you a new way of thinking about community and provide actionable advice you can immediately use in your communities. Hopefully I can make you laugh a little too.